Best Buy Bst Buy is ripping people off by making deals with Manufacturers, saying some components of the products will not be coverd by warranty. Richfield Minnesota
I spent $1400.00 on a ASUS gaming laptop at Best Buy. After 6 monthe the video card burnt out. Then in 12 months 2 weeks the power supply burnt out. I call best buy they said they can't help me, I was 2 weeks past the warranty. I called ASUS and they told me "if I bought it anyplace eles they could help me. But because of the deal they have with Best Buy they can't help me. He went as far as to say I should have bought it at Wxxxxxx. I told him I do not shop in places that don't pay a living wage. He said there are may other places I could have bought it that they could help me. So Best Buy durring negostiations makes deals with manufactures to get a cheeper price by eliminating coverage on certain eleiments of products. This is dishonest and down right theft by deception. Beware Best Buy. it realy is only the Best at riping folks of.
2 Updates & Rebuttals
Joe
Monroe,New York,
Best Buy is still ripping folks off.
#3Author of original report
Sun, July 13, 2014
You are out of touch. $1400 for a laptop that last a year is an outrage. Ask your mom to buy you one and see. I did not get a good deal I paid the same other placees were charging. "suck it up", grow up and learn the value of a dollar. Best buy should tell folks that they have a deal with ASUS and other companies that they will not honor the product if you buy at best buy. that is theft by deception. You will see I am going to record the call on Monday and post them here. You really are pathetic to think that this okay.
Ken
Colorado,You were out of warranty...
#3Consumer Comment
Sun, July 13, 2014
It's as simple as that. If you got a better deal at Best Buy, suck it up and get a new power supply. They aren't all that expensive. How, again did Best Buy Rip you off?