Complaint Review: Best Buy Here Pay Here

My husband and i are like anyone else we work hard for our money and when our car died on us we needed another one quick.  So we went to best buy here pay here and talked with Denise who was all to helpful to get us in a minivan.  Things were goig great we had just made our 4th payment on it and was going to get it tagged the following week since we had to save for it cause the sales yax was going to be 900.00.

Well on Thursday morning i got up and got ready to head out the door to go to work and my van was gone!  I called densise and asked her if there was any reason they would have came and repoed our car and she reassured us no no reason at all.  So just like anyone would have.done i called the police department and filed a police report.  

The officer came and looked and.said.that whoever took it hooked it up and dragged it probably 200 feet with it in park cause there was skid marks all in the parking lot.

Come to find out they had taken it and claimed it was because my insurance people hadnt faxed them a bindwr which was bull cause they wouldnt have let it leave the parking lot without ut.  Needless to say.their excuse now is you cant have.it till you get tags for it.

That was my only way to and from work and now they want me tl get tags for it and keep all payments up on it with no way yo work.  Oh and wont give me anythig out of it.  My kids schopl stuff was in there along with a 300 dollar camera of my father in laws.  

It was just this companies way of screwing ua over and taking our money.