Best Buy HSBC Retail Services Assess Late Fees After Payment Was Made On Time Baltimore Maryland
My Best Buy payment was due on the 12th. I paid it by electronic bill pay through my bank which indicates it was paid on the 12th. Best Buy HSBC Retail Services assessed a late fee because HSBC did not post it until the 13th. Can they do that? I pay all my bills this way and never ever did any of my other creditors post it a day later. I thought an electronic transfer was immediate, apparently not at HSBC.
Bill
Near Buffalo, New York
U.S.A.
2 Updates & Rebuttals
Floyd
Lafayette,Tennessee,
U.S.A.
try this
#3Consumer Comment
Mon, April 14, 2008
try paying then on the 1st don't wait until the last day and try to get it in just in time. if you pay 7-10 days before it is due it will NOT be late.
just a good reason to never have a credit card if you don't have one this CAN'T happen..
Paul
Beaverton,Oregon,
U.S.A.
cardmember agreement
#3UPDATE EX-employee responds
Tue, March 25, 2008
Unfortunately all credit cards say in their disclosure that they have up to 2 days (by law) to post your payment. If your bank paid it on the due date that means it may not post on time to avoid a late fee. I would call and if you have not been late before they should wave the late fee, if not ask to talk to a supervisor and they should wave your late fee.