Complaint Review: Best Buy

If you have to split a TV purchase between two debit cards - effectively emptying at least one and possibly another - than maybe the purchase was a bad idea to begin with.

Well, I'm not disputing the fact that maybe Best Buy put a hold on those funds when the card was swiped, but the money won't actually leave your bank account unless Best Buy presents a receipt to the bank. If they never did this, it is true that the funds would be made to you again after a few days. Granted, having a hold on that much money probably caused some overdrafts, but you can't say Best Buy "stole" the money if it was just put on a temporary hold.

That is the most accurate screen name for you, I think. Your reality must be very sad indeed if that is the best post you can come up with.

"Don't you have a life, man? You stick your nose everywhere on ripoffreport. Write all these nonsense rebuttals.  Defend fraudulent banks, stores, various companies. No wonder people think you work for them. I personally don't think your work for any of those. I think you are a retard with too much free time to spare, possibly unemployed or living on welfare. "

Name one fraudulent company that I have defended. Seriously. Try one.

Unemployed or living on welfare, eh? Tell you what, any time you want to visit me I'll throw down my tax return against yours. I'll even wager that I make more than you do. Far more.


"I recall I once commented on one of your rebuttals and advised you to turn yourself to the other side - the good side. What do you get for defending the big corporations and crooks alike? You are everywhere.
Can't you make your mind one day that from now on you will defend the helpless, the innocent, the victimized working class? It's not hard, not at all. You need a change of heart."

I suppose all of the work I've done for charity doesn't count?


"I'm trying here to help you.
Years later, you, an elderly man, will remember how you spent your time and what you did when you were home and bored. You wrote freaking rebuttals! What a way to prove your intelligence.
Truth is I don't think you are intelligent, I don't think you are smart, I don't find you appealing. I think you are a mistake.
The lady is right, best buy is a s...tty company which employs retards.
Don't be an idiot. Refrain yourself from writing junk. Take a vacation, chico."

When I'm an elderly man I'll be reflecting on my educational achievements, the businesses I've started and sold, my family and loved ones and the places I've seen. You on the other hand will be blaming your own problems on others... corporations, the government, the system. You'll do anything to avoid admitting that you made some bad choices in your life.

Oh, and nowhere in this thread have I defended Best Buy.

Have a nice day and merry Christmas.

...and Edgeman works for Best Buy.

These multi-billion dollar companies have a fund set aside so we can respond to reports against them.

I have such a heavy bag of cash..that I had to hire an illegal alien to help me carry it to the bank.

Edgeman..if you are able..I can use a hand with the money bags..PayPal has made my life so easy...I just type on this website and they send me money bags...I can not lift them myself and the illegals have fled from immigration...please help. all this extra cash is a burden.

Don't you have a life, man? You stick your nose everywhere on ripoffreport. Write all these nonsense rebuttals.  Defend fraudulent banks, stores, various companies. No wonder people think you work for them. I personally don't think your work for any of those. I think you are a retard with too much free time to spare, possibly unemployed or living on welfare.
I recall I once commented on one of your rebuttals and advised you to turn yourself to the other side - the good side. What do you get for defending the big corporations and crooks alike? You are everywhere.
Can't you make your mind one day that from now on you will defend the helpless, the innocent, the victimized working class? It's not hard, not at all. You need a change of heart.
I'm trying here to help you.
Years later, you, an elderly man, will remember how you spent your time and what you did when you were home and bored. You wrote freaking rebuttals! What a way to prove your intelligence.
Truth is I don't think you are intelligent, I don't think you are smart, I don't find you appealing. I think you are a mistake.
The lady is right, best buy is a s...tty company which employs retards.
Don't be an idiot. Refrain yourself from writing junk. Take a vacation, chico.

I simply explained what probably happened based on the few details that you provided and a little bit of common sense. You had a problem with that because you were so invested in the belief that your money had been "stolen". That prompted you to resort to the "employee" label.

Maybe it was a simple mistake by the cashier. Maybe it was genuine incompetence on their part or yours. Maybe it was a glitch in the bank's transaction system or Best Buy's POS terminal. I don't know - I wasn't there.

I am simply pointing out that nothing in your report shows that Best Buy "stole" $550 from you. If it is just a hold then the money hasn't left your bank or even your account. It has simply been removed from your available balance until an actual charge is submitted and posted.

ok, so then you dont work for best buy. But since you have admittedly been accused of this so many times in the past, then you are just someone who cruises the posts of people with legitemate gripes, playing devils advocate, trying to prove how "intelligent" you are.

Which makes you even more pathetic than I thought. And that alone is "simply childish".

Probably a pre-auth hold - The money will usually be returned within 2 business days. You can probably check this through your bank's online banking application.
If the cashier "just swiped the card", then he probably didn't do anything about the partial payment. Were you given any receipt with a decline number?

I work for Best Buy? Are you sure? Somebody else who posted on this site thinks I work for a tow truck operator and another person thinks I work at Target. I've also been accused of working for B&H and a couple of banks.

Do you people genuinely believe that I work for all of these companies? What is it with the "employee conspiracy" theories? It's a very common ploy for people who cannot come up with an intelligent response.

I have not defended Best Buy in this thread. I suggested that there would be a record if Best Buy received your money and I speculated that if there is only a hold then the money hasn't left your bank and it will be returned to you.

Your frustration is understandable. Your desire to toss out the "employee" label is simply childish.

ok, chico. Its obvious that you work for best buy .And you can try to defend them all you want. But the cold hard facts are that as of right now i have no money in the account and no tv. and it is Best Buy's fault and no one elses... So basically the terrible customer service continues..It is completly irrelevant where the money is , What matters is that its MINE and its not in my possesion because of best buy's incompetance.

I don't know if you ran this as a PIN or a non-PIN transaction but if the money is still pending then Best Buy does not have it. If it was a non-PIN transaction than Best Buy has to submit the charge through their bank to the ACH and then finally to your bank. If no charge is submitted then the hold will be canceled.

This story is 100% true. I have never felt the outrage i felt that day before in my life. If the managers of this store had simply aknowledged that a mistake was made by their system, and assured me that everything would be done to fix the problem, that my money would be replaced, and that i would still be able to buy the t.v. at the sale price offered that day, i would probably not be writing this report.

Instead i was treated as if i was creating an inconvenience to them!!!!????? I have spoken with my bank and the transaction is still pending.. And hopefully the money will be replaced back to my available ballance without further problems..BUT that could take up to a week, and it doesnt change the fact that the money is not available to me!!!! That I am the one who has to now be further inconvenienced by going through the process with my bank and their distant customer service,  that i dont have the tv i fought the crowds for, and the disrespect i received from their under qualified managers.

Even if the money is returned without further incident, what right do they have to hold $550.00 of my money hostage without giving me anything in return?

The bottom line is I walked out of the store after they took OVER 500 BUCKS from me, gave me nothing, tried to convince me it didnt happen, and basically told me better luck next time.

Then your bank has a record of the money going to Best Buy and the store number. You should get in touch with Best Buy's customer service department:

1-888-BEST BUY

I do have to ask though... has the money actually been debited or is there just a hold on the funds?