Best Buy Rebate ripoff ripoff deception Southgate Michigan
In Nov.2001 I had purchased A Sony Vaio Computer From Best Buy That Had A $250.00 Rebate Offer.($150.From Sony And $100. From Best Buy.I Mailed The Barcodes To Best Buy As Required Only To Have Them Mailed Back To Me And Having Purchased Over $4,000.00 Worth Of Merchendise From Best Buy Just In The Last Quarter Of 2001 I Have Realized That This Is Common Practice For Best Buy To Deture Consumers From Persuing Their Rebates.
I Have Contacted Best Buy Several Times About This Only To Be Told Simply That I Am "Out Of Luck" Buy Rude Customer Service.
I Have Contacted The Sony Corp And Explained That Best Buy Is Tacking Rebate Offers To Sony Products And Making It Impossible Or (Difficult At Best)To Get The Rebate Therefore Making Their Company (Sony) Look Bad!
Sony Mailed My $150.00 Rebate Plus An Additional $50.00 To Compensate For Best Buy's Incompentance. Good For Sony, Bad For Best Buy! I Have Not Nor Will Ever Shop At Best Buy Again And My Business Is Now Very Much Appreciated At Best Buy's Competetors! (Without The Rebate Ripoff)
Jeff
Allen Park, Michigan
1 Updates & Rebuttals
P.S.
Same,Michigan,
Best Buy Loses
#2Consumer Comment
Sat, July 06, 2002
In Addition To The Above, After Vowing Not To Shop At Best Buy, My Wife Went Shopping For A Maytag Washer And Dryer One Afternoon
And Called Me From Best Buy To Ask Me About A Washer And Dryer Set That She Was Thinking
About Buying.
Without Hesitation, I Asked Her Why She Even Stopped There And To Please Leave The Store Now!
Later That Day We Went To Sears And Purchased A Better Set Of Matag's For Less!
Best Buy Had Lost A $2,000.00 Purchase And Will Continue To Lose My Business As A Result Of The Poor And Rude Customer Service On Top Of The $100.00 Rebate That I Was To Recieve, But Instead Was Told "Your Outta Luck" By The Rebate Ctr. And The Store Mgr.
Best Buy May Not Go Out Of Business For Loss Of My Business, But As Much Money As I Spend On T.V's, Cameras, Computers,etc.... I Would Think A Large Corp. Like Best Buy Would Make Even A Little Effort To Keep Me As A Repeat Costomer.
By Now I Am Over The $100.00 Loss But I Can Not Get Over The Lack Of Respect and service They Have For Their Customers.