Best Buy ripoff dishonest, least friendly store, liars, best buy deleted everything from my computer. Springfield Pennsylvania
Could not get on line. Took product to best buy for them to fix had a plan. A man said go pay 60.00 stand in line and leave your modem here. Will find the problem .
Came back 4 days later, found out best buy deleted everything from my computer - most inportant my taxes , everything wiped- out then wanted me to stand in line to pay 89.00 to have them retriev ethe lost info.
I felt like busting his face. Not a threat; felt is a feeling. Do you call that service? Hell no, 4 years of info down the drain thank to dumb techs at best buy.
Even another manager agreed with me. He said who was the dummy that worked on your computer. thank best junk don't think for a moment that I will not seek a lawyer concerning this . As well as the b.b.b and anyone else that wants to lend an ear and I'm not no kidding. I'm 43 I spent a lot of hard hours and lots of lost sleep entering all my info to have best buy erase my whole computer.
Victor
glenolden, Pennsylvania
U.S.A.
3 Updates & Rebuttals
Hunter
Denton,Texas,
U.S.A.
Loosing your information sucks indeed.
#4Consumer Suggestion
Fri, January 28, 2005
Well, it's a good thing that the manager recognized that someone did something wrong by erasing your HD. However, that doesn't do anything to replace what was lost, which brings me to my point.
I work in tech support for another company and if there is one thing I stress with my clients, is that backing up data, or files is essential when using a computer. Computers are like cars in the sense that at some point, it is going to start malfunctioning, or not work at all.
Not to scold you, but if you had that much information on your computer, and certainly any financial information, you should have made a backup to a removable type of media, such as a CD, or a memory flash drive. You can buy one online at Ebay for about 30-40 bucks and you can hold a lot of information. You really should have backed up data, so perhaps this will be a learning experience, albeit a tough one.
I hope things work out for you on your computer problems. Let us know what the final outcome is.
Hunter
Denton,Texas,
U.S.A.
Loosing your information sucks indeed.
#4Consumer Suggestion
Fri, January 28, 2005
Well, it's a good thing that the manager recognized that someone did something wrong by erasing your HD. However, that doesn't do anything to replace what was lost, which brings me to my point.
I work in tech support for another company and if there is one thing I stress with my clients, is that backing up data, or files is essential when using a computer. Computers are like cars in the sense that at some point, it is going to start malfunctioning, or not work at all.
Not to scold you, but if you had that much information on your computer, and certainly any financial information, you should have made a backup to a removable type of media, such as a CD, or a memory flash drive. You can buy one online at Ebay for about 30-40 bucks and you can hold a lot of information. You really should have backed up data, so perhaps this will be a learning experience, albeit a tough one.
I hope things work out for you on your computer problems. Let us know what the final outcome is.
Hunter
Denton,Texas,
U.S.A.
Loosing your information sucks indeed.
#4Consumer Suggestion
Fri, January 28, 2005
Well, it's a good thing that the manager recognized that someone did something wrong by erasing your HD. However, that doesn't do anything to replace what was lost, which brings me to my point.
I work in tech support for another company and if there is one thing I stress with my clients, is that backing up data, or files is essential when using a computer. Computers are like cars in the sense that at some point, it is going to start malfunctioning, or not work at all.
Not to scold you, but if you had that much information on your computer, and certainly any financial information, you should have made a backup to a removable type of media, such as a CD, or a memory flash drive. You can buy one online at Ebay for about 30-40 bucks and you can hold a lot of information. You really should have backed up data, so perhaps this will be a learning experience, albeit a tough one.
I hope things work out for you on your computer problems. Let us know what the final outcome is.