Complaint Review: Best Buy

On 11/09/02 I purchased at Best Buy a monitor, a HP computer & a HP office jet G85. I was told at the time from a very eager salesman that with these specific items I am eligible to receive a $200.00 rebate.

There was of course a catch. I needed to sign up to MSN 8 internet service, and I will receive my first 6 months of service for free. I gleefully accepted.

After I complied with all the terms that were needed to receive my rebate, I mailed off for it by the postmarked due date. I received my letter of denial from the Best Buy rebate center shortly thereafter.

To make a long story short, I was now being told that I needed to have signed up for Comcast Cable. So why was I given a rebate form to begin with? I now know it was to cover their backs.

I am a single mother who works full time to offer my child all that I can. Best Buy & their deceitful ploys to get sales should never happen to anyone again!

If anyone can help me to retrieve my rebate, please let me know how.

Dawn
Bel Air, Maryland
U.S.A.