Complaint Review: Best Buy

best buy rips-off comsumers by selling them inferior productsrecommended by their inferior staff, then giving store credit for more inferior products. assistant manager joanne then tells you that you should go to direct to the manufacturers store to get the correct product, and have a nice day! since i have wasted $30 there and must now go to the sprint store, how can i have a nice day? consumers beware this store! i should have been told when i bought my sprint/samsung phones that the samsung products were "generic" per the assistant manager, and if i want brand i need to go around the corner to the sprint store.

I bought the samsung chargers on the advise of the best buy employee, who should have informed me that the product he was selling was "generic" and inferior. best buy does not stand behind what they sell, but are quick to give you credit to buy more of their "generic" equipment.

Elizabeth
Hayward, California
U.S.A.