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  • Report:  #1513245

Complaint Review: Best Buy

Best Buy Bought SSD drive, wrong item was inside box, best buy managers insist this cannot happen, refused to help resolve this Boynton Beach FL

  • Reported By:
    Thomas — Boynton Beach FL United States
  • Submitted:
    Sun, October 31, 2021
  • Updated:
    Mon, October 03, 2022

I purchased a 1 TB NVMe, a Samsung 970 Evo Plus on 10/29/2021. I took it home to find a 250GB NVMe drive inside the package. When I brought it back, 2 different managers insisted this could not happen and could only offer that I should call Samsung. So I am going to during business hours for the specific dept at Samsung, but in the interim I am filing a police report, and making as much noise as I can, so that YOU don't also get ripped off by them. Make sure you insist that they open their package to verify they are selling you what appears on the pretty box, because for me, it wasn't, and they washed their hands of me. Don't let them get away with this sort of garbage.





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