Best Buys ripoff - Issuing Expired Rebate Forms Roseville CA
The cashier and clerk assured (pointing out the price marker on the shelf where the CD-RW was located) me that their was a $30 rebate. But I would have to purchase the item before I could see the rebate form.
Once home I discovered that the cash register computer printed Rebate Form dated 7/24/02 expired on 7/21/02!
That is Best Buys, programmed their computer to generate a back dated Rebate Forms i.e., printed on 7/24/02 expired 7/21/02, when the marked shelf price showed a $30 rebate!
I called the store multiple times 1 916 780 5969 and got the royal runaround!
I called the Rebate Center 1 800 849 0444. Was told the Rebate was null and void and would have to deal with the store (50 miles away).
I will instead return the un-opened CD-RW and never deal with Best Buys again!
Don't leave the store till you read the entire Rebate Form if you want to avoid this scam!
Bill
Grass Valley, California
Expired Rebate Form
4 Updates & Rebuttals
Lvi
Winston-Salem,North Carolina,
U.S.A.
More Rip-offs
#5Consumer Comment
Fri, January 31, 2003
Any company that checks packages and clothing of
employees "COMING" to work and has cameras in every corner of every store including breakrooms
and restrooms doesn't get my business.
They deserve the same trust and respect they give
everyone that comes through their doors.
Ron
Apple Valley,California,
U.S.A.
Its not the $30
#5REBUTTAL Individual responds
Fri, January 24, 2003
Its not just $30. Its $30 times tens of thousand. So when you say a million dollar company wouldn't do that for $30, how about $300,000? Its not just one customer they are doing it to.
Brandon
Mesa,Arizona,
U.S.A.
There's the proof!
#5Consumer Comment
Thu, January 23, 2003
Well Joshua, I guess that should shut you up, huh? I mean, there's the receipt clearly showing that Bill WAS screwed out of $30 by a '$20-billion a year organization.'
I can also vouch for that becasue I bought a $16 wiring harness for my car stereo YESTERDAY and they would not take it back TODAY becasue it was opened and they could not resell it. What the hell are open-box items?
So, I also boxed up my 55" wide-screen HDTV Sony TV that I bought three weeks ago and took it back too. What a pain in the a*s that was, but I feel better not supporting a company that has theives running it. Who knows, maybe by shopping at Best Buy consumers are unknowingly supporting terrorism?!
Joshua
Charlotte,North Carolina,
You can't program it
#5UPDATE EX-employee responds
Fri, July 26, 2002
First off, Best Buy's computers cannot be "programmed" at the store level, every system in the company works off of a intranet and the POS systems are updated at a corporate level alot of the times.
Second, with the first thing being said, it's "impossible" for Best Buy to program their computers to print you an expired rebate form.
The fact you feel that a 20-billion dollar a year organization would scam you out of thirty-dollars is rather funny. I have two friends who bought Samsung CD-RW's with the same rebates like two weeks ago and neither one of them were "scammed" out of their money. Their rebates printed out correctly.