Best Choice Products Shipped a desk chair with no back to the chair included Ontario, CA Internet
Ordered a desk chair from Wal-Mart.com; provided by and shipped by Best Choice Products. The chair arrived in box without the back of the chair enclosed. It is unbeleivable that a part so large could be overlooked. When I called the customer service number the automated system informed me that they don't do phone calls and that I would need to e-mail them. Haven't heard back from them yet. I find it unbeleivable that a business could be run so poorly. What good is a chair with no back to it? No person-to-person customer service. This is clearly not a company that anyone should be eager to do business with. It's like selling a car without wheels. I hope that they, or Wal-Mart will make this right, however it will most certainly be after the holidays. - Andy, Vero Beach, FL