Complaint Review: Best Movers of America

The polite representative on the phone is not representative of the service you will actually receive. I had no issues with placing and scheduling the move order but the guys that showed up looked for every angle to increase the cost, so beware of the good pricing as it is a scam to secure you then take advantage of your situation. I provided accurate details of what was to be moved and they insisted that I agree to a much higher cost, even when I insisted that they use the printed order to take what was agreed to they refused and left me stranded. After they cancelled me they lied and said that I cancelled them to keep my deposit. I will seek legal actions for the return of my money. Unfortunately, I had already referred them to someone else (based on my experience on the phone) who also had a terrible experience with the lack of professionalism of the moving team and unreliable schedule.