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  • Report:  #1418632

Complaint Review: Best Nutra Group

Best Nutra Group Beautiful Skin Serums, LLC BEAUTY SALONS BEST NUTRA GROUP, LLC Perfect Skin AGELESS BEAUTY SERUMS Scam... Charged for product that I DID NOT ORDER !!! Stanton California

  • Reported By:
    SCAMMED GRAM — ANYTOWN Iowa United States
  • Submitted:
    Fri, December 22, 2017
  • Updated:
    Fri, December 22, 2017
  • Best Nutra Group
    10960 Boatman Ave Suite A
    Stanton, California
    United States
  • Phone:
    888-789-2791 / 888-763-31
  • Category:

On Oct 29,2017 I placed an online order for 2 FREE skin products for which I which I agreed to pay for shipping charges ONLY. There was NO MENTION of a monthly contract or anything of that nature for more product. On Nov 14 & Dec 14, 2017 my cc was charged at a total of $352.82. At that time I had received no more product. On Dec 19, 2017 I received a pkg from Best Nutra Group 10960 Boatman Ave. Suite A Stanton, Calif.

I could tell that it contained 2 bottles. The next day I put it in the mail,unopened, RETURN TO SENDER... as it is a crime to send anything through the mail that a person DID NOT order. I have a picture of the original order # BCF69B3FE8 on my phone and the package I returned as well for proof. I have also contacted my cc company with the info but have heard nothing back. The original web site was perfectskinserums.com (now the server is not found)The name & phone #'s keep changing as well. PLEASE DO NOT ORDER FROM THIS COMPANY!!!

1 Updates & Rebuttals


SCAMMED GRAM

ANYTOWN,
Iowa,
United States

Orders cancelled

#2Author of original report

Fri, December 22, 2017

Spoke to some one in (customer care dept) & she CANCELLED my orders. There is NO customer care !!! First she started out offering to give me a 25% refund, then it was a 50% refund. I told her I wanted a 100% refund. She then gave me her name & # so fast I couldn't understand either (foreign accent) & then hung up!!! I did receive cancellation emails for both products. NO MENTION of any kind of a refund. I will be keeping a close eye on my cc account.

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