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  • Report:  #1223843

Complaint Review: Best Rates Direct

Best Rates Direct I was sold a false bill of goods. The salesman was very misleading and signed me up based on a service that doesnt even apply to me because of my transaction type. I am now on the hook for 2 leases for 5 years, not to mention being charged MORE thatn my previous processor. Customer service is not responding to my several phone messages and emails over the past 6 weeks. This company misrepresents itself just to get you to sign up to make a buck. PLEASE STAY AWAY FROM BEST RATES DIRECT!!!! Davison Michigan

  • Reported By:
    Ryan McDonald — Ypsilanti Michigan USA
  • Submitted:
    Tue, April 21, 2015
  • Updated:
    Tue, April 21, 2015

I was sold a false bill of goods. The salesman was very misleading and signed me up based on a service that doesnt even apply to me because of my transaction type. I am now on the hook for 2 leases for 5 years, not to mention being charged MORE thatn my previous processor. Customer service is not responding to my several phone messages and emails over the past 6 weeks. This company misrepresents itself just to get you to sign up to make a buck. PLEASE STAY AWAY FROM BEST RATES DIRECT!!!!

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