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  • Report:  #850197

Complaint Review: bestbuy anime

bestbuy anime anime store online Internet, California

  • Reported By:
    pyxis — Florida United States of America
  • Submitted:
    Wed, March 07, 2012
  • Updated:
    Wed, March 07, 2012

I recently tried to check my order status for my dvd box set.  I was dismayed to find that none of the links on the receipt below work in anyway.  I tried to check the web site and also that was down.  Apparently it says that it is under maintenance back in November of 2011, a couple of months before my order was placed.  however when i put in the order the website was fine at the end of January. 

i received in the mail an order that did not resemble my original request.  I ordered a BOX SET not 2 dvd's.  it was a special addition set that was ordered that i paid almost $50.00 for.  I also did not receive the complete set and have yet to hear anything about the rest of the set.  this has been going on since the end of january it is now march 7 th and is getting redundant. I would like to be able to call to resolve this issue however there is no contact info for that.  all i want is what i ordered.

the item in question also took a month to even arrive at my door.

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