Complaint Review: BestNest.com

BestNest.com is a total RipOff!  I recently ordered a 50-lb bag of Medium  Sunflower Chips from Bestnest.com, cost $119.99.  I received a shipment from BestNest.com, which my husband opened. He opened the very heavy bag of birdseed  that was shipped and filled feeders. I quickly noticed the birds were not eating  the seed, and that it looked different. I checked the bag and found that  BestNest.com did not ship the Sunflower Chips I ordered, but rather shipped a  50-lb bag of SAFFLOWER Seed. My wild birds will not eat it. I immediately  contacted BestNest.com and emailed them everything they asked for: a photo of  the packing slip (which clearly show that a 50-lb bag of Medium SUNFLOWER Chips  was supposed to be shipped to me), my receipt showing that I ordered a 50-lb bag  of Medium Sunflower Chips and was charged $119.99 for it; a photo of the wrongly shipped Safflower birdseed; a photo of the UPS shipping label; and 2 photos of  writing on the shipping cardboard box. I offered to return the birdseed I  received; BestNest.com refused. They have also refused to send the 50-lb bag of  Medium Sunflower Chips that I
ordered, and for which I paid $119.99. They  also have not refunded the $119.99 birdseed price to me, the price for the  Medium Sunflower Chips I did not receive. To make matters worse, the 50-lb  Safflower Birdseed is $30 less (costs $89.99) than the 50-lb Medium Sunflower Chips.  So even if wanted to keep the Safflower Seed (which I do not and did not order),  BestNest.com would be overcharging me $30! This is theft from BestNest.com on so many levels. I have lodged a dispute with American Express regarding stopping  payment for this item, and also with the Cincinnati BBB.  I no longer want the  Sunflower Seeds; I want the $119.99 purchase price refunded; I will never do business with this company again.