Complaint Review: Bestprices.com Or ULN Corporation

I ordered a video (Order # 112856 Item #243578689796) from BestPrices in February but never rec'd it. I contacted them many many times & finally got an e-mail instructing me to fax some info to them.

I did this and waited another month (was assured it would be taken care of, pronto). Rec'd nothing & e-mailed and faxed again several more times.

Finally, found this site and used the # given on form. Was assured video would be sent out in a few days but waited weeks. Called, e-mailed, etc. & finally got an e-mail saying I had rec'd a refund on 6/27.

I checked my Paypal, eBay, Half.com and credit card accounts - nothing. I want my money or the video. This is ridiculous.

I've never in my life had so much trouble with any one company before. It's amazing they're still in business.

Nancy
Manchester, New Hampshire
U.S.A.