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Besttoysoftheyear.com Best Toys Of The Year No response to inquiries about delivery date Internet
Ordered item on 12-4. Best Toys sent an order confirmation and said another note would come with delivery info once the order was shipped. On 12-17 I sent a request to 2 email addresses (info@besttoysoftheyear.com and help@besttoysoftheyear.com) for status on delivery and received a confirmation that someone would contact me from each email address. I have had no contact from them, and based on the information here, do not expect to.
My credit card was billed on 12-6. There is a phone number associated with the charge: 409-543-0584, but that number just rings. I found this Ripoff Report site and contacted by phone the first person referenced - Tammy Caffey - who said that she bought the domain name referenced with her name but never used it. She has received a couple of emails, but my call was the first she received. I told her about the situation and she is upset. I asked her if she knows Jay Holts - the registered owner of "besttoysoftheyear.com". She said yes - that Jay Holts, the second person reference here, is the boyfriend of one of her employees. She doubts that Best Toys is a legitimate company. She is going to contact the police and keep me posted as to what happens. I hope I am not being scammed by her as well. She sounded sincere...
I've requested the order be cancelled today, but do not expect that to happen. Now it's time to go find this item somewhere else!
Linda
Seattle, Washington
U.S.A.
2 Updates & Rebuttals
Linda
Seattle,Washington,
U.S.A.
Update - Refund received today
#3Author of original report
Sat, December 30, 2006
I received a full refund today. Best wishes to all involved in this situation. Lots of lessons learned...
Linda
Seattle,Washington,
U.S.A.
Update - My Best Toys of the Year experience
#3Author of original report
Tue, December 19, 2006
I just spoke to Tammy Caffey again - she called to give me status on what she's found out since I spoke to her this morning. Tammy is a reputable business person who just happened to have people working for her that abused her system to set up a side-line toy business. I hope this does not have a negative impact on her! You can read about Tammy if you do a Google search on: orangetexasonline. There are some very positive news articles about her.
It sounds like Best Toys was real company but ran into problems. According to her now-former employee Kim Holt, who set up Best Toys with Jay Holt, they are in the process of refunding all the money they received before they started having problems with Paypal and Google.
I'm working with my credit card company right now. I'll dispute the charge if I do not get a refund. Unfortunately these things can take a while.