Complaint Review: Bestway Rent To Own

The bestway rent to own at 2311 Randleman Rd. in Greensboro North Carolina is the worst buisness i have ever dealt with. We supposedly had a brand new fridge, but i could not get the water to work, so i could make ice. I called them and they came to pick it up, little did i know it would be a month and a half before i would see it again.

It was only supposed to take them two weeks to fix it, but thats where the lies started. Every time i called it was one excuse after another. Also during that month and a half i had to get two different fridges.

The first fridge made my house smell like mold and made my whole family sick. The second one gave me roaches, which makes me really pissed off because i just had terminex here a couple months ago.

When they finally brought my fridge back they chipped the frame around my door and all they could say was sorry. With both incidents all the manager Mike said was he will have someone contact me. Still i have heard from nobody so i have decided to go to corporate and complain.

Snowman
GREENSBORO, North Carolina
U.S.A.