BetChain.com First deposit not returned. No wagers or play completed or attempted.
This outfit has their system down. First they claim there is no minimum bet. I made a small deposit to test out the site. Then I found out the truth, there is minimum bets and they are all higher than my deposit. So I figure I should abort my attempts to use the site, as I was only interested in an affiliate relationship.
I tried to cash out my initial deposit, and they first said it was not enough. Why there is a minimum cash out requirement in the first place I do not understand. If it was a credit card or bank transfer there might be fees that make transferring small payments not worth the expense, but this was BITCOIN.
Once I realized I wouldn't be able to cash out unless I had more money deposited, I was left with the choice of walking away from my small deposit, or deposit more to get over the minimum. I did not want them to simply keep my money and reward themselves for this deceptive system, so I deposited a little more to make it over the minimum to cash out and quit the site altogether.
Once they accepted this deposit, my balance was high enough to cash out, so I attempted a cash out. I was not allowed to cash out then either. So I contacted Support again. First, they told me that they could not cash me out because I needed to play at least 30x my money because I had a bonus. I informed them that I did not receive a bonus and have not wagered at all. They informed me I could cancel my bonus, but I did not request a bonus. They even have a checkbox on the deposit form that says "I DO NOT WANT ANY BONUS" and of course I checked that box.
Once they "more or less" admitted I did not have a bonus, the story changed. Then it was, we require all deposits to be played at least 3x before you can cash out. I replied back that it was my money earned by my personal labor and they have no standing to keep my money - whether I want to play or not. I explained to them that their "view" was in effect saying that if you walk into a casino in Vegas, all the money in their wallets automatically becomes the casino's property and they can force you to stay in the casino until you've lost all your money, or won 300% profit. No casino operates like that, it's ludicrous. They basically explained that deposits are their property and it is completely voluntary to return deposits.
This all happened over one or two days. There has been no accusations of technical impropriety or anything. I signed up, made a deposit, and now they refuse to give me back that same money unless I play 3 times my deposit.
The funny part is, this is all over a whopping balance of about $10 dollars lol
Oh, and the fact that in order to play 3x my initial deposit, I'd probably have to deposit more, which would raise the amount I need to play to get it back, and then I'd have to deposit more, and that would be yet another deposit to add to the amount I need to play to get back, and on and on. They have set up a system where they never have to give anyone any pay outs! (if taken to its logical conclusion that is)
It's pretty clever as a scam, but I still feel its a scam and I hope others can avoid it, especially if they gamble regularly and for amounts more than $5 or $10 dollars.
I don't expect to ever receive anything back from these guys, but they've just bought themselves a $10 campaign to show the world what they do to their customers.