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  • Report:  #1346908

Complaint Review: BetOnline

BetOnline Bet Online, Betonline.ag Bonus Fraud, company refuses to pay out winnings Internet

  • Reported By:
    Joe Shmoe — Missouri USA
  • Submitted:
    Sat, December 31, 2016
  • Updated:
    Sun, January 01, 2017

I received a bonus on the initial deposit I made.  THis was placed in a category called "Freeplay"  After which I placed a bet on a UFC fight and won.  I tried to withdrawal the funds I won and received an error message saying a "rollover" requirement had not been met.  

I contacted their customer support department and after the representative told me I need to place "28,000" bets before I could get paid out.  That's correct, twenty eight thousand bets!  He said this was in the fine print.  I reviewed all the fine print from when I made this deposit and their current verbage and there was nothing anywhere that gave any indication that it would take this ridiculous number of bets in order to withdrawal my winnings.

I continued to argue with the rep and stated that this was an impossible number for anyone to ever reach and that it was something they just made up out of thin air to make sure they never had to pay anyone on their winnings.  STAY AWAY form this company/gambling site, total rip off!

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