Better Business Bureau BBB REFUSAL TO ASSIST WITH COMPLAINTS. nationwide
I have contacted the BBB numerous times about issues that I am having with BOOST MOBILE, and U.S. BANK. Despite the fact that they say they will investigate and assist, I have found them to do absolutely nothing. They appear to try and hamper the investigations rather than assist with the investigation. I sent the folloing to info@sandiego.bbb.org today 8/12/2015. THE BBB stated on 8/11/2015 that the "BBB Serving San Diego, Orange & Imperial Counties, 4747 Viewridge Ave. #200, San Diego, CA 92123, 858-496-2131" will be asssiting with the case.
AUGUST 12, 2015
BOOST MOBILE CONSTANT HARASSMENT AND DENIAL OF SERVICE:
MESSAGE FROM BOOST MOBILE RECEIVED 8/12/2015 @ 11:29 AM. “BST FreeMsg: Your plan has expired for the month. Your service is unavailable. For more information, log in to My Account.”
MESSAGE FROM BOOST MOBILE RECEIVED 8/11/2015 @ 2:44P.M. ” 9329 FROM BOOST MOBILE ‘BST FreeMsg: You’ve added $50.00 to your account. To check you balance, login in to My Account on your phone or online.’”
NOTE: I AM LEAVING TO GO OUT OF TOWN 8/13/2015, BECAUSE BOOST MOBILE CONTINUES TO BLOCK MY SERVICE, I WILL BE ON THE ROAD WITH NO CELLULAR SERVICE!!
I filed a Complaint #57311681 on 8/10/2015, the second or third report against U.S. Bank, about harassment and refusal to return my Social Security check in 7/2015 and 8/2015 and nothing has been done about it.
THE Better Business Bureau is not addressing any of my issues.