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  • Report:  #590126

Complaint Review: Better World Books

Better World Books SCAM! Internet

  • Reported By:
    Pualani — Honolulu Hawaii United States of America
  • Submitted:
    Tue, April 06, 2010
  • Updated:
    Mon, September 15, 2014

Don't buy from Better World Books! I bought a much needed textbook.  They sent the wrong edition.  When I contacted them they didn't have the edition they advertised and told me to send back the book BEFORE they would refund my money!  They are scamers! They advertise a popular textbook, send you an outdated edition, refuse to refund your money until you, at your own expense, return the unordered book.  What assurance do I have that they will ever refund my money?  I NEED that money to purchase the book they advertised!  They have my money and I DON'T have the book they advertised!  DON'T BUY FROM THESE RIPOFF ARTISTS!!!

1 Updates & Rebuttals


Amy1970

Chevy Chase,
Maryland,

Better World Books ROCKS!

#2Consumer Comment

Mon, September 15, 2014

Better World Books is my first choice for books.  I am sorry to hear of a bad experience with BWB but I would suggest that it is not typical.  I have been purchasing books from Bettter World Books for years and have always had great experiences.  I have purchased many special out of print books that I remember from my childhood.  Unfortuanley, these treasures didn't survive the love of my siblings but I wanted to share them with my own children.  I have also purchased books that are in print but now only in paperback.  I have ordered books in French.  I have ordered things from the United States, the UK and France.  It has made some treasured literature part of our home libaray in an affordable way.  I would and do recommend Better World Books all the time and continue to shop there for gifts and for my family.  To buy a used book is special...my children called them 'pre loved' books.  Please don't hesitate to order from this organization because of one persons bad expereience.

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