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  • Report:  #1143299

Complaint Review: Beverly diamonds

Beverly diamonds Luxury jewels, best diamond source Received defective ring THREE times! Los Angeles California

  • Reported By:
    Lakiesha — Hudson Wisconsin
  • Submitted:
    Thu, May 01, 2014
  • Updated:
    Thu, May 01, 2014

Purchased engagement ring. Have had to send it back three times for repairs since March. 

I ordered an engagement ring for $4050.72 on Feb 20 2014. Order number 17244. Transaction number 5947471443. It was a 1.36 carat princess cut VS2 F 14k white gold (item sku:2nc627) On March 18 emailed the company because there were peeling on the band. March 25 had to email again because no one had contacted me. I sent the ring back to Beverly Diamond on March 26. April 22 I took the ring into a jeweler because the same exact peeling happened yet again. The jeweler told me there were impurities in the gold. So I sent my engagement ring back yet again because they refused to give me a refund. This time they upgraded the center stone to a 1.2 carat. Today April 25th I noticed a very visible crack in the diamond and the same peeling as before in the same spots. I have tried to contact DLA Diamond Laboratory of America; the "company" that did the appraisal thru Beverly diamonds and the company nor the report sent to me is real.  

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