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  • Report:  #1331285

Complaint Review: BFF Nation

BFF Nation Amazon Retailer Shortage of Order. Did Not Send Shortage Products. Internet

  • Reported By:
    SCMJPNB — Cleveland Ohio USA
  • Submitted:
    Mon, October 03, 2016
  • Updated:
    Mon, October 03, 2016

Placed a order with this Amazon online retailer for Gold Medal 1056 CS Sour Attitude RTU Case of 4 Gallons. Received 1 gallon in a 4 gallon box. Emailed retailer, Received 1 of 4 gallons today. The order description was for 4 gallons. Please ship other 3 gallons. Thanks. 

Without asking, they refunded my payment the next day. I have tried to contact them numerous times, without any response.  I wanted to file a claim for the remaining gallons. I was notified that a claim cannot be filed if there was a refund.

The reason BFF Nation refunded me promptly was to avoid fullfilling the remainder of the order. I never asked for a refund, just to ship the remaining 3 gallons. 

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