Bicycle Outfitters Very rude and obnoxious salesman named Doug Leesburg Virginia
Went in and was looking at bar tape on a store rack when a store employee who later said his name was Doug came up behind me and accused me of possibly shoplifting. I was going to purchase the tape and was not going to steal it as he implied. I confronted him about it and he said he was "only kidding". Message to Doug - implying someone is shoplifting is not something to kid about and you are old enough to know that.
I had actually been in there about a week previous to this incident and also had a rather unpleasant encounter with him. When I walked in, he shouted to me across the other side of the store if I wanted to buy an $8k bike & made some other comments that I ignored. I think he was talking with another customer about a bike and felt the need to yell at me about it from the other side of the store. I just ignored is rude yelling and kept on looking around.
He is a rather short stocky middle aged man with a very short gray beard and was wearing a ballcap. He is very loud & somewhat belligerent and I think this is because he wants to be the center of attention. This could be due to his rather diminutive size and him having the "little man complex" as my father called it.
Others call it the Napoleon complex is a theorized condition occurring in people of short stature. It is characterized by overly-aggressive or domineering social behavior, and carries the implication that such behavior is compensatory for the subject's small stature.
Will never do business with this place again unless Doug is terminated. Very unprofessional to imply that a customer looking to make a purchase might be shoplifting. Also they have a couple of kids about 14 or 15 years old that are the "bike mechanics". I think they are the owner's kids....guess he does not want to have to pay for a qualified bike mechanic.