Complaint Review: Bidfuel

Bidfuel began taking $39.95 a month out of my bank account in August, 2007. At the time I did not question what the amount was because my husband often uses the debit card and does not remember to give me the reciepts and when I asked him he thought it was the case. The amount continued to come out but at randome times still looking like an amount he could have paid for gas. Finially when I decided to get on line and investigate what Co. BidFuel was I was shocked to learn it was an on-line Co. associated with e-bay. I called them and it sounded to me like the person taking the call was in India. He said I had signed up for BidFuel in August through e-bay and used my debit card. I told him that was not possible as I had not started e-bay until September 7, 2007, and had set up a Paypal account not useing the debit card that BidFuel had debited with. He said they would canceal my account and refund the money to my bank account. I recieved a confirmation from him by e-mail but so far have not received any refund. My bank has investigated and said they received info from BidFuel that I had signed up for their service, which I had not. I can not imagine how BidFuel got my Card number as I never use it on e-bay. So now we are out $279.65 and having to investigate more to try to prove to our bank that this Company did this illegally and is a scam company. We continue on.

Linda
Portland, Oregon
U.S.A.