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  • Report:  #767381

Complaint Review: Bidrack

Bidrack Scam - Rip Off -- Products never sent and Bidrack refuses to refund any $ Internet

  • Reported By:
    Manassas, VA — Manassas Virginia USA
  • Submitted:
    Sat, August 20, 2011
  • Updated:
    Sat, August 20, 2011

I am another victim of Bidrack.  I have lost $86 to them.  I have now waited 2 1/2 months and the products won through their auctions have never been sent.  I have contacted their customer service 6 times via email, and was advised not to send in another complaint.

I have spoken to them by phone twice, with the second call advised to fill out a refund request and I would receive a refund.  The request forms were sent, I spent an hour completing, to receive the following day an email advising they do not send refunds - against company policy.

And, to top it off, they would credit my account with 100 bidding points per refund reqeust.



Well, here it is a week later, now almost 3 months, no products have been sent and no extra bids added to account.



Stay away from this site.



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