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  • Report:  #427776

Complaint Review: Bidux Bidux.com Bidux LLC

Bidux Bidux.com Bidux LLC Newark New Jersey

  • Reported By:
    Las Vegas Nevada
  • Submitted:
    Tue, February 24, 2009
  • Updated:
    Thu, April 29, 2010

Hello is anybody heard about them how well they are in what they offer all i find about them on other website is this:

Bidux LLC
They are a Joke!!!
They may have one of the best webpage ever, but that's it. This company is owned by russians. They do not care about you. It took them 45 days to send my items to destination. Sometimes they don't answer the phone, and when they do, the sound is not clear and most of the time, their accent is so bad, you cannot understand what they say. Catherine at Warehousing does not do her job properly. She can never answer your questions, constantly tells you she will call you back but she never does. I've had to call them 100 times to tell them to ship my vehicules, but are very slow to move. I think they do that on purpose to increase the invoice for storage fees. Once they have your car or motorcycle, good luck. I have dealt with them for multiple items, and it's been very messy. half the time, they do not reply to their email. Yes they take visa, but through PAYPAL!!! What kind of business does that euh??? So they don't have a Visa terminal!!! Cheap. Lots of mistakes were done from accounting as well, they are a mess. They tell you an amount for a container, you pay them and then they tell you they want more because now, it's more expensive!!! Surprise. Then, they charged me loading fees, which they never told me about. Sorry, but never, never and never again I will deal with these people...never!

This is where i get this (((ROR redacted)))
I am looking to make business with them before i do any type business with them maybe somebody can tell me more about them i do not relay on one opinion


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Real World
Las Vegas, Nevada
U.S.A.

4 Updates & Rebuttals


anonymous

New Gretna, NJ 08224,
New Jersey,
United States of America

This company is a joke

#5Consumer Comment

Thu, April 29, 2010

When you call you either get hung up on, you can't understand what they are saying or they don't answer the phone.  I don't trust them.


anonymous

New Gretna, NJ 08224,
New Jersey,
United States of America

This company is a joke

#5Consumer Comment

Wed, April 28, 2010

When you call them either they do not answer, they hang up on you or you can't understand a word they are saying.  They have no problem involving themselves with forged and altered documents.


Natasha

Parlin,
New Jersey,
U.S.A.

Great Experience with Bidux

#5Consumer Comment

Fri, March 06, 2009

I have been shipping trough Bidux for a long time, I have never had any problems with this company, They have very good rates and the customer service is grate too, my cargo was always shipped on time, I would recomend Bidux to everyone who is interested in car shipping.

Best service I have ever had no doubt about it!


Luda

Boston,
Massachusetts,
U.S.A.

Bidux LLC

#5UPDATE Employee

Thu, March 05, 2009

Dear Sir!Being a representative of Bidux LLC, i'd like to comment some points:
First, we are kindly sorry if any inconviniences have been caused.
As for your complaints about our company, let me clarify some things:
1.The USA is a country of emigrants, and we do not think that any accent should provoke negative emotions.
2.PayPal and Google are the 2 internet's largest companies, that accept payments and have the maximum fraud protection which is a very important point in our type of business.
3.The telephone connection quality is not under our competence!
4.All the information about the cargo is always available at our website at the tracking page.
5.In case if our clients do not receive the appropriate services, they can always contact the general manager at http://www.bidux.com/control-quality/
6.We are kindly asking you to indicate the contract number, because- Real World Las Vegas, Nevada U.S.A.-we have no client with such data.According to this fact we consider this negative report about our company has been written by our business rivals.
6.We will be glad to see everybody among our clients as we offer the best service and
best prices!

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