bidz.com BIDZ.COM CONTINUES TO RIP OFF BUYERS, Internet
We had an order placed and paid with bidz.com plus several items in our
"shopping cart" for purchase and bidz.com canceled paid order and all
items in our cart. We spent hours - literally - accumulating these
items. They claim there was ANOTHER "technical error" regarding "second
chance items" (in other words, bidz.com did not like the prices, in our
opinion). If that was the case why were items won outright also
canceled??? It is bad enough to all to often receive items that are
damaged, dirty and obviously photoshopped. THIS COMPANY HAS THE POOREST
IT DEPT OF ANY BUSINESS WE HAVE EVER DEALT WITH. THEY HAVE BEEN
CHANGING TO A NEW SYSTEM FOR MONTHS NOW AND STILL CLAIM PROBLEMS ARE
BECAUSE OF THAT. BULL BULL BULLSH!T. THIS IS NOT THE FIRST TIME THEY
HAVE PULLED THIS CRAP ON US AND OBVIOUSLY WON'T BE THE LAST IF WE
CONTINUE TO SHOP THERE. We will be bidding on items now just to jerk
with them like they have us for too long. WHAT A BUNCH OF LOSERS!!!
1 Updates & Rebuttals
Bidz_auction
United States of AmericaBidz.com
#2UPDATE Employee
Fri, June 17, 2011
Dear Customer,
Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously and hope you'll allow us time to investigate this issue. When possible, we will contact you directly through email or by phone to offer a resolution. We may also respond through this site if we cannot reach you directly. If you would like to provide us with your order details and contact information or if you would like to speak directly to a person in charge, please email us at improvements@bidz.com.