Bidz.com bought a ring, it broke but they only exchange within 15 days of buying an item Culver City California
i bought a 'gold' ring which was made of 'soft' gold. it broke and i contacted bidz. their reply was 'we only take things back within 15 days of buying them'
Jayem
Salisbury
Australia
Click here to read other Rip Off Reports on BIDZ.COM
1 Updates & Rebuttals
Bidz_auction
United States of AmericaBidz.com
#2UPDATE Employee
Fri, June 17, 2011
Dear Customer,
Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously and hope you'll allow us time to investigate this issue. When possible, we will contact you directly through email or by phone to offer a resolution. We may also respond through this site if we cannot reach you directly. If you would like to provide us with your order details and contact information or if you would like to speak directly to a person in charge, please email us at improvements@bidz.com.