Bidz.com Very cheap quality of jewellery. I got the bracelet what has broken stones already, ripoff Culver City California
Stunning Bracelet With 3.07ctw Precious Stones - Genuine Clean Diamonds and Sapphires in Solid 14K White Gold. Total item weight 10.2g Length 7.25in **Compare: $2399.00
Bidz.com Auction #16739014
Time Left: Auction is Closed
Winning Bid: 186.00 USD
Compare: 2399.00 USD
Winner: bigman45
Closing On: 2006-12-28 16:42:47-05
Showcase Presentation: Material 14K White gold Contains 58.5% Pure gold total item weight 10.2g ~ 0.33oz bracelet lock box clasp
gemstone info: gemstone diamond quantity/ctw 0.07ctw ~ 0.014g
gemstone info: gemstone sapphire Known for its Brilliance, Durability and Deep Celestial blue hue. Sapphire is a symbol of Faith and Goodness quantity/ctw 3.00ctw ~ 0.600g color blue origin Imported
Other Information: total item length 7.25 inch
Ok,I got this bracelet today.From fourteen of those sapphire four was broken already.It looks like somebody used to have the bracelet before!!!! I got ripoff for 186 dollars!and another problem that they did not describe how many diamons got the bracelet.YES they put how many ctw but not quanity of diamonds!!!! I want my full refund for the item!!!
Nataliya
Stockbridge, Georgia
U.S.A.
4 Updates & Rebuttals
Felicia
Culver City,California,
U.S.A.
Return Already In Process
#5UPDATE Employee
Sat, January 13, 2007
To address the quality of the gems - we apologize if the product arrived damaged.
Indeed, the quantity of the diamonds did not appear in the listing, however, the carat weight was listed as a total of 0.07ctw. If customers review the information on the listing thoroughly before purchasing the item, and find they need additional information, we suggest they contact customer service immediately. The customer should receive a response within 48 hours.
Should the item arrive to us in the condition the customer described, we will honor her request for a full refund. The returns department will be notified of the circumstances surrounding this return and we will issue a refund accordingly.
We appreciate the information listed in this complaint as it allows us to better resolve the issue.
Felicia
Culver City,California,
U.S.A.
Return Already In Process
#5UPDATE Employee
Sat, January 13, 2007
To address the quality of the gems - we apologize if the product arrived damaged.
Indeed, the quantity of the diamonds did not appear in the listing, however, the carat weight was listed as a total of 0.07ctw. If customers review the information on the listing thoroughly before purchasing the item, and find they need additional information, we suggest they contact customer service immediately. The customer should receive a response within 48 hours.
Should the item arrive to us in the condition the customer described, we will honor her request for a full refund. The returns department will be notified of the circumstances surrounding this return and we will issue a refund accordingly.
We appreciate the information listed in this complaint as it allows us to better resolve the issue.
Felicia
Culver City,California,
U.S.A.
Return Already In Process
#5UPDATE Employee
Sat, January 13, 2007
To address the quality of the gems - we apologize if the product arrived damaged.
Indeed, the quantity of the diamonds did not appear in the listing, however, the carat weight was listed as a total of 0.07ctw. If customers review the information on the listing thoroughly before purchasing the item, and find they need additional information, we suggest they contact customer service immediately. The customer should receive a response within 48 hours.
Should the item arrive to us in the condition the customer described, we will honor her request for a full refund. The returns department will be notified of the circumstances surrounding this return and we will issue a refund accordingly.
We appreciate the information listed in this complaint as it allows us to better resolve the issue.
Felicia
Culver City,California,
U.S.A.
Return Already In Process
#5UPDATE Employee
Sat, January 13, 2007
To address the quality of the gems - we apologize if the product arrived damaged.
Indeed, the quantity of the diamonds did not appear in the listing, however, the carat weight was listed as a total of 0.07ctw. If customers review the information on the listing thoroughly before purchasing the item, and find they need additional information, we suggest they contact customer service immediately. The customer should receive a response within 48 hours.
Should the item arrive to us in the condition the customer described, we will honor her request for a full refund. The returns department will be notified of the circumstances surrounding this return and we will issue a refund accordingly.
We appreciate the information listed in this complaint as it allows us to better resolve the issue.