Big Dog Satellite Took without permission funds from my account. I feel this was money fraud Pocatello Idaho
First I was charged 174.00 dollars for cancellation from Dish Network and gladly paid. Then two month later big dog satellite withdrew $350.00 from my account for cancellion fees. I didnt give them permission to go into my accountto with draw funds. Ive made contacts with big dog here in my city they said they have the right to do what they want. I have called them three other times and refuse to answer my calls. I have my bank helping me with money fraud from this SOB company. I am going to get my money back. I work to hard for my money Thank you
John
Fresno, California
U.S.A.
1 Updates & Rebuttals
Nixoncarmichael
Butler,Pennsylvania,
U.S.A.
Third Party Agreement
#2UPDATE EX-employee responds
Thu, December 04, 2008
I am not a former company of "Big Dog", but I did previously work for a Satellite TV sub and I know what happened. Its not theivery, fraud or any of the above. You were locked into what is called a third party agreement. A third party agreement is simply this: Just as you entered into a contract with Dish network to remain a customer for X amount of months, you also entered into a contract with the company that actually provided you with the service, in other words the retailer. In all likelihood you entered into two seperate contracts, one with DishNetwork themselves and another agreement with this "Big Dog" company. Most of these retailers require you to sign both contracts in order to activate your service. You probably signed them both whether you realized it or not. If they have your signature on their third party agreement, you're credit/debit card number, expiration date and cvc number(all of which would have to have been provided by YOU, the customer) then I'd say that you're probably not going to get your money back. The reason that they probably charged you was because they were charged back by dish network in the amount of 350$ and so in return they passed that cost off to you, per the third party agreement. I know that my answer is probably not what you wanted to hear, but its in all probability the truth. I wish you the best of luck and I hope that you're able to recover your money, but I can only tell you to make sure that you read what it is that youre signing in the future.
-nix