Complaint Review: Big O Tire Bowling Green Ky

Brought two wheels in Friday September 1st to have tires installed. The worker who installed the tires badly damaged my wheels while installing the tires. As soon as I saw the damage I informed the lady at the front desk. She apologized and the worker admitted to damaging them. They called their district manager Larry and he said he would call me Tuesday and have the wheels repaired. After nearly a week the store manager nor the district manager will return my calls. I called today and refused to let them call me back and sat on hold for an hour waitingu on the store manager to pick up the phone. The store manager answered the phone annoyed and told me that the tech informed the front desk my wheels were damaged before the install. Then called today and threatened me. Clearly a pathetic attempt to cover up their mistake. Avoid this place.