Complaint Review: Big O Tires

I went to the Prescott, AZ Big O to get some specialized shocks for my Jeep.  I wanted Rancho shocks.  The old salesman told me he could get them from Phoenix and it would be tomorrow before they were delivered.  It was early afternoon, about 2:00 pm.  I told the old guy I would be back tomorrow to buy and have the shocks installed.  Just for the heck of it, I stopped at the near by Checker Auto store about a mile from Big O.  As I walked in, sitting right on the counter, were 2 Rancho Shocks for a Jeep with the name of Big O Tires on them.  I about flipped! Not only were they only down the street and ready to go for an install, the price was very different than what Big O quoted me.  Big O told me each shock was $79.99 each.  Checker had them for only $52.99 each.  I told the clerk these shocks were for me, bought them and left.  I had my usual auto guy install them for me and still saved over $25.00 after the install.  I called Big O later that day and they acted like they didn't know what I was talking about.  Not only did they lie to me about the location and price, they had the nerve to pretend they NEVER EVEN SPOKE WITH ME! Stay away from all the Big O Stores; RIPOFFS!!!!!!