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  • Report:  #955446

Complaint Review: Big Planet Books

Big Planet Books RIPOFF. Book never shipped. Tracking never sent. Card Charged. Internet

  • Reported By:
    tracy thomson — castro valley California United States of America
  • Submitted:
    Mon, October 15, 2012
  • Updated:
    Mon, October 15, 2012

I ordered this textbook online three weeks ago. My book never shipped. Tracking was never sent. They wont refund me. The response email from customer service was "OMG, we've been busy.. your book has shipped, but I don't have tracking on economy orders". They have gone silent, their phone number does not work. The website says "we're sorry.. we can't take phone calls at this time".  

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