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  • Report:  #1017256

Complaint Review: Big T Products

Big T Products Last week I ordered a gun holster from these folks, the holster did not fit my weapon. I have sent several emails and left multiple voice messages, nothing has been acknowledged. Very bad customer ser West Orange, New Jersey

  • Reported By:
    Juan — Woodstock Georgia United States of America
  • Submitted:
    Wed, February 20, 2013
  • Updated:
    Wed, September 17, 2014
  • Big T Products
    90 Lawrence Ave
    West Orange, New Jersey
    United States of America
  • Phone:
    800-490-5041
  • Category:

I ordered a gun holster from Big T Products last week. The holster did not fit my weapon. I have sent multiple emails and voice messages. When calling Big T products, I only get an answering machine.

This place has very bad customer support, I suspect they are ignoring me in order for the time period for me to return the item will expire.

I am surprised Amazon does business with these type of individuals. I will never do business again.

Juan
Woodstock, GA

1 Updates & Rebuttals


Dan

Springfield,
New Jersey,

I'm here to help.

#2REBUTTAL Owner of company

Wed, September 17, 2014

Hi Juan,

Please contact me via email with any questions or concerns you may have for an order being returned. support@bigtproducts.com . I have no problems taking returns or exchanges as that is repeat business for me and I want happy and returning customers!

Thank You,

Dan M. - Owner.

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