Complaint Review: sebas stok

Dear reader,

This is a warning for those who are planning to trade with the binary option platform called Bigoption. They claim on their website to have won an award in 2014 for most reliable broker of 2014, reached out by FX Empire.

I hope this story raises awareness not to put any funds at their trading accounts.

In December 2014 Jack Harlan, one of the head analysts in New York told me he would trade on my behalf. I made a deposit of € 5000 and he told me that he could easily make that a € 50.000 within 6-8 months time. Now i am no rookie in trading, but I just did not manage to made the profits he promised me. He really convinced me that he would learn me trading on a higher level and in the meantime Jack would make the profits he promised. Even a trip to New York was promised, as he liked to meet up with clients after

In 2 months time he screwed up 85% of the trades, a hit rate of 15%. Even a monkey would trade better than the senior head analysts of Bigopion. He used all of the bonusses available and turned the account into a big mess. He put in an extra of € 5000 in the account eventually,  we won very little, and the account level was and still is € 2009. So he screwed up more than € 10.000 in total.

In the meantime I complained and discussed how we could improve the trading succes, as this was going to turn into a disaster. He was away for most of the time with stories of his children in the hospital, his brother turned sick, away for a conference, storm in New York city…and so on..

He was driving me nuts and so I reached out to the complaint departement of Bigoption in March 2015 and requested a new accountmanager. I was called by Lindsay Wells, the so called big boss who kept an eye on all the traders. Lindsay Wells said that Jack Harlan was probably going to be fired and that he could never trade on someones behalf anymore.

She promised me to trade the account up to € 5000 and told me what her trading plan was to reach that goal. I could than take out all my funds. But she said that if I funded more into the account it would go faster and better… I did not put anything in anymore ofcourse and wanted my initial funds of 5000 back. I could not get that right away, but it needed her personal trading efforts to reclaim that amount. After a while (till this day) nothing has happene, and Lindsay has the same excuses that Jack Harlan was using. And more often she did not even reply to calls or emails. I must have send dozens! Not one trade has been made in almost 3 months! While the promises kept coming.

I am afraid that nothing will happen with the account, i want to have my money back, or at least most of it.  Nobody is replying at the Bigoption office anymore. Big radio silence.

At Bigoption you are an important client till the moment you make the deposit, after that, they don’t care anymore. They lie, make false promises, are very manipulative and I can absolutely call them a terrible, scamming and dishonest organisation. They have screwed up alot of hard earned money which they should have treated with care, they did not. They have stolen it all and I hope this message is a warning to convince others not to do business with Bigoption, who absolutely don’t deserve the price for most reliable broker of 2014.

Don’t trade with them! They don’t care about your funds and they want you to lose so they earn!!!