BikeLab Conor Colburn, Shannon Colburn I paid in advance to repair 3 bicycles. The company has kept my money and my bicycles. Malibu California
BikeLab is a mobile bicycle repair company. On January 14,2020, BikeLab removed 3 bicycles from my home for repair: a Cannondale SuperSix road bike, a Cannondale F29 mountain bike and a Redline BMX bike. I paid $481.53 in advance to have the bikes repaired and returned to me within 48 hours.
It has now been 10 days. BikeLab has promised repeatedly to provide me with a delivery window and then never follows up in doing so. Concerned, I went on Yelp and see other several other customers with similar complaints, and in some cases customers have still not received their bikes back after 4 months or more.
1 Updates & Rebuttals
California,
United States
This issue has been resolved.
#2Author of original report
Mon, January 27, 2020
This issue has been resolved.