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  • Report:  #551591

Complaint Review: Bikezdirect Nitro-motors.com

Bikezdirect Nitro-motors.com NITRO-MOTORS.COM THEY WONT SEND ME A TITLE OR BILL OF SALE, AND THEY WONT HONOR THIER WARRANTIES!! LOS ANGELES, California

  • Reported By:
    PETER — RIDGEWOOD New York United States of America
  • Submitted:
    Sat, January 09, 2010
  • Updated:
    Sat, January 09, 2010
  • Bikezdirect Nitro-motors.com
    4201 WILSHIRE BLVD. STE. 609
    LOS ANGELES, California
    United States of America
  • Phone:
    18778592626
  • Category:

THIS COMPANY DID A NUMBER OF THINGS TO ME. I ORDERED ONE BIKE FROM THEM.
         FIRST, THEIR WEBSITE STATES THAT YOU WILL ONLY HAVE TO PUT MINOR THINGS TOGETHER. WHEN I RECEIVED THE BIKE IT WAS ALMOST TOTALLY IN PIECES.

         SECOND, I HAD THE DELIVERY GUY TRY DOUBLE CHARGE ME AFTER I ALREADY PAID FOR SHIPPING THROUGH BIKEZDIRECT.
         THEN I PUT THE BIKE TOGETHER AND FOUND ONE OF MY PLASTICS TO BE BROKEN. THEY PROMISED TO SEND IT TO ME IF I EMAILED THEM A PICTURE OF THE BROKEN PART (WHICH I DID). THEN A MONTH LATER AFTER ASKING THEM OVER AND OVER AND AGAIN AND AGAIN THE REP (MARIA) TELLS ME TO SEND A PICTURE OF THE BROKEN PART- LIKE IT WAS THE FIRST TIME OF HEARING ABOUT THIS!!

         FINALLY, I GOT THE CERTIFICATE OF ORIGIN FROM THE COMPANY BUT N.Y.S. DMV NEEDS A BILL OF SALE OR A TITLE FROM BIKEZDIRECT.COM FOR ME TO REGISTER THE BIKE. WHEN I TOLD THEM OF THIS SIMPLE PROBLEM, THEY TOLD ME TO EMAIL THE VINS AND THEY WOULD SEND A TITLE. ITS GOING ON THREE MONTHS NOW AND NOTHING!! THIS ALSO IN EFFECT, VOIDS THEIR 6 MONTH "WARRANTY," AND I STILL CANT REGISTER THE BIKE!

         THEY DONT ANSWER THE PHONE OR EMAILS TO ME!!  THESE ARE SIMPLE PROBLEMS THAT COULD BE SOLVED WITH A SIMPLE RESPONSE, BUT THESE PEOPLE DONT ANSWER ANYTHING, AND WHEN THEY DO ANSWER, ITS WITH EMPTY PROMISES!!
         MY SUGGESTION IS TO HIT THEM WHERE IT HURTS: DISPUTE THE CREDIT CARD TRANSACTION AND SUE THEM IN COURT. JUST CAUSE THEY ARE IN ANOTHER STATE DOESNT GIVE THEM A LICENSE TO RIP YOU OFF!!
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