Bill Grant Ford beware of bodyshop mgr bubba he works with ins co to rip off the customer s Bolivar Missouri
approx 4 months ago the ins co towed my trk to bill grant ford to get an est because of serious fram damage. after talking to manager bubba he told me that 1 frame rail was creased and needed to be replaced but he would not right it on the est because it would exceed the law in mo of 80 per cent damage, is by law salvage but he wanted me to let bill grant ford fix the trk with out lising all the parts on the est. i refused the son of the owener told me if i didnt want them to fix it without writing a complete est to come get the trk out of there shop. i did aand ended up paying 300 dollor tow bill to get to my home.
the crease is stll in the frame the trk is in my driveway and because i m on disability i cannot get any help getting this resolved .beware if you are thinking about taking your repair work to this dealership they are low life thief s in south west mo
Show me
stoclton, Missouri
U.S.A.
1 Updates & Rebuttals
Mr Perfect
PLEASANT HILL,Iowa,
U.S.A.
Bill Grant Ford is Reputable
#2Consumer Comment
Mon, March 23, 2009
The previous Body Shop Foreman built that shop from the ground up until his passing in June 2006. With winning more awards than many shops in the a tri-state area in superior excellence, he built a superior team of auto body specialists.
Unfortunately this complaintant should have gotten a full estimate and allowed the insurance company to total the vehicle. Now his tow bill is still his problem if he didnt want the shop to repair the truck. No matter what shop it was taken to, they would have still charged him this. If the shop estimator was trying not to get the truck totalled, perhaps the consumer should have thought it was a blessing. Most shops cant perform frame work anyways. In Bolivar, they are the only one. Next is in Springfield and its not a body shop, its a frame shop. So the work will cost more, due to having the vehicle towed to and from the location.
Before posting such accusations that they are crooks, try getting the communitys view point on the reputation, maybe you will find that they are in fact one of the most honest shops you will find in Missouri.