Complaint Review: BILL HEARD CHEVROLET

In December of 2000, I went to Bill Heard Chevrolet in Sanford Fl.I was looking to trade a Mitsubisi Montero Sport Suv for a pickup truck. I was greeted by several sales person who each had a turn with me, and we settled on a 2001 Z71 Silverado. The first sales person took my keys to drive the suv, and on return I was told my credit was good and I could buy anything on the lot.

After discussing the price of the Silverado and my down payment of the Mitsubishi and cash.I told the sales person the payment was too high and the cost of the truck was also too high. I asked for my keys and the first sale person handed me off to the second sales person who had a differant sale approach. This sales person told me the vin # on the windows would not cost very much and it would help in the insurance on the vehicle. After I still wanted to get my keys back and wanted to leave, I was handed to the third sales person.

The third sales person told me I owed to much on the suv and I could not buy this truck, but I could let the suv go back to the bank and lease their truck for 36 months, and if I wanted to he could get me $5000.00 in a check to go along with the leasing of the truck. I leased the truck without the $5000.00. I have had the truck for two years and made every payment on time, $549.16 per month. I wanted to trade the lease truck in on something else and run into more lies.

I found out that the sales person and manager of Bill Heard Chevrolet lied to me big time, since this was my first time leasing a vehicle. The new truck dealer I was dealing with was going to take the Silverado in on a trade, until they found out that instead of a 36 months lease,I was given a 66 month lease.

stephen
Deland, Florida
U.S.A.