Complaint Review: Bill Me Later

I sent a money order for 800.00 that was posted to my
account as 8.00 on December 13, 2005. I called and was asked to send a copy of the money order so they could verify the amount, which I did immediately. I called at least once a week to confirm receipt of copy and to check status. It wasn't until January that I was told that the amount was verified to be 800.00 and that my account did not have a balance and that it was closed. I was told that as long as no one called that I should assume that my account was closed.

My account was supposed to be no payments or interest until Jan of 2006. For some reason my account had finance charges added on every month that I had to call in and have removed on top of this mess.

I got a bill emailed to me on January 31 for over 800.00 and a new finance charge. I called Bill Me Later again and was told that no, the amount wasn't verified to be 800.00 and that I would need to send an additional copy of the money order that I originally sent. They refused to reverse the finance charge that I wasn't supposed to receive. When I asked if I would have to call weekly AGAIN, once the 2nd copy was sent I was told yes.

Jessie
Philadelphia, Pennsylvania
U.S.A.