Print the value of index0
  • Report:  #1496117

Complaint Review: Bill Osburn and son James Duane Osburn Longhorn custom cycles

Bill Osburn and son James Duane Osburn Longhorn custom cycles Circle B coatings Longhorn custom cycles was paid $17,000 in advance to customize my 2018 street Glyde. They stole my money and didn't provide anything and they have had my bike for almost 1 yr. And won't take my calls leaving me with nothing houston TX,

  • Reported By:
    Nando robert olson — cypress Texas United States
  • Submitted:
    Mon, June 08, 2020
  • Updated:
    Thu, September 10, 2020

Lone Star custom cycles llc picked up my bike from another shop ticket to there is without authorization approval by myself which led to looking for my bike for almost 2 months. I've visited every motorcycle custom shop around me I received information I was looking for the whereabouts of where my bike went, when I got there a person running the shop which is James duane osburn the owners son. the member founding member of the LLC the company is Mr. bill burn is the foundingThr member and sole owner father to james osburn. Set down Mr. James Osborne any explain to me that we are in good hands that I can rest assure that my bike will be customized and will be completed.

Prior to my bike being moved to Lone Star there were parts that had already purchased by me that was also collected by Lone Star when Mohawk closed overnight. Apparently there was a business deal between Lone Star in Mohawk to take the inventory and parts that were left.  James osburn knew this and confirmed he had them in his possession. When I looked at my bike it was in pieces it was a brand new 2018 Harley Street glide. With my bike being in pieces I had to have somebody accountable for my bike so instead of taking my bike in going elsewhere that is why I kept it there in decided to do business with them We go over the many items that I was requesting to have customized on my bike.

Bill his father and James have not return my phone calls and have contiued to give me the run around through their techs. they've had my bike for 10 months now in all that is been done is a paint job and the 7 parts that I had previously paid for aside from the 17k we paid them. The additional work that I wanted done came out to $17,000.00 that i paid upfront. We agreed that there would be receipts for everything purchased for my bike to prove that it is brand new and a spread sheet of labor hours spent on my bike to justify the cost to custom the bike. Bill and James have taken my $17,000 and have ran leaving me with nothing.

This bike was being customized for my best friend who has stage 4 terminal cancer. He has been given at best 3 years to live if he's lucky. My friend is Carl Saywer of cypress Texas. He has 2 small children just 3 and 5 years old that he will have to say goodbye to way too soon. Some people that read this will understand from their experiences with friends and family or even themselves that has had to deal with terminal cancer. To have a grown man crying like a baby not wanting to leave his children and his wife alone in this world we live in today hurts my heart and is not fair and Here I am trying to make the best of what short time he has left to enjoy what's left and let us enjoy his soul for the same.

Now I have these monsters taking advantage of innocent people. The owner bill and his son have laughed at me called me names. They told me "they did not care maybe your friend try to not get cancer". We are filing police reports with the authorities hopefully they will go to jail. We are also going to be suing them for more than 3 times the money lost. They have lied to me, my family, my friend, and his family for their own personal gain.

We found out Bill the primary member of the LLC also goes by another business name of circle b coatings and James is a career criminal with aggravated assault resulting in serious bodly injury charge of a class b felony and another aggravated assault on a family member charged felony and a charge for fleeing and evading the police and a dwi!

Smh why would his father bill the owner of the company have his son managing this motorcycle shop. I have been threatened by son James Osburn I have a family I have children I do what's right and I'm scared he could Hurt me. It's just not fair and I hope that justice is served. They owe me $17.000.00. I will pray for them.

2 Updates & Rebuttals


Robert

Cypress,
Texas,
United States

(((((Longhorn customs cycles owned by William "bill" Osburn is the correct business name not lonestar custom cycles correction)))

#3Author of original report

Wed, September 09, 2020

Longhorn custom cycles llc picked up my bike from another shop that moved out in the middle of the night to there shop without contacting the owner "me Robert Olson" for authorization making it illegal and falling under the criminal law in the state of Texas as grand theft auto. I searched Houston looking for my bike for almost 2 months. Attempting to visit every motorcycle custom shop around me. Finally I received information I was looking for regarding the whereabouts of where my bike was moved to.

when I arrived at this shop I was confronted by a man that stated he is running the shop his name is James duane osburn who turns out to be the owners son. founding member of this company longhorn custom cycles formed an LLC listing Mr. bill burn is the founding member and sole owner of the company. Bill is father to james osburn.  Mr. James Osburn sat down with me and explained debt my bike is safe they had all the parts to my bike that were previously purchased from the other motorcycle shop before that shop skipped town. 

Apparently there was a business deal between Longhorn and Mohawk that longhorn will take the inventory and parts that were left.  James osburn knew this and confirmed he had not only my bike but he also has all the parts I previously paid for in his possession as well. When I finally got to physically see my bike, it was in pieces. it was a brand new 2018 Harley Street glide. James osburn stated in confidence and assured me that he has everything that came off my bike in his shop and labeled. I made a decision to keep my bike there and let him complete the work to ensure there would be no parts missing if I were to take it to another shop.

Both Bill his father and James have not return my phone calls and have contiued to give me the run around with only communication through their techs and not them. they've had my bike for 10 months now and all that is been done is a paint job  and a fairing kit that I had previously paid for aside from $17k i paid them for the additional work that I wanted done. That came out to $17,000.00 that i paid upfront. We agreed that there would be receipts for everything purchased for my bike to proof that it is brand new before being installed on my bike. I also asked for a spread sheet of labor hours spent on my bike to justify the cost to custom the bike. Bill and James have taken my $17,000 and have gone dark 30 on me leaving me with nothing.

This bike was being customized for my best friend who has stage 4 terminal cancer. He has been given at best 3 years to live if he's lucky. My friend is Carl Saywer of cypress Texas. He has 2 small children just 3 and 5 years old that will lose there father entirely way to soon. It breaks my heart. Some people that read this will understand from their experiences with friends and family or even themselves that has had to deal with terminal cancer. Have you ever listened to a grown man weap not wanting to leave his children and his wife alone in this world we live in. hurts my heart and its just not fair not fair that I am trying to make the best of what short time he has left to enjoy what's left and let us enjoy him and his soul to take with us for the rest of our lives.

Now I have these monsters taking advantage of innocent people. The owner bill and his son have laughed at me called me names. They told me "they did not care maybe your friend should try to not get cancer". We are filing police reports with the authorities hopefully they will go to jail. We are also going to be suing them for the money lost. They have lied to me, my family, my friend, and his family for their own personal gain.

We found out Bill the primary member of the LLC also goes by another business name of circle b coatings and James his son is a career criminal.

Smh why would his father bill the owner of the company have his son managing this motorcycle shop. I have been threatened by son James Osburn I have a family I have children I do what's right and I'm scared he could Hurt me. It's just not fair and I hope that justice is served. They owe me $17.000.00. I hope Bill does the thing. I will pray for them.


Johnnie

Houston,
Texas,
United States

I can help you

#3Consumer Comment

Mon, June 15, 2020

contact me at this email address and leave me your information I can help you Johnnycollect@yahoo.com

Respond to this Report!