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  • Report:  #346157

Complaint Review: Billinternet.Com

Billinternet.Com popup on computer listing 46 harmful viruses. need antivirus or computer will crash. cost $49.00 is in the USA. Received confirmation from customer service. Iimediately discovered that was not correct. Contacted coustermer service for cancellation and refund. Discovered from bank statement $109.00. Internet

  • Reported By:
    Phoenix Arizona
  • Submitted:
    Tue, July 01, 2008
  • Updated:
    Tue, July 01, 2008
  • Billinternet.Com
    www.Billinternet.Com 877-871-741
    Nationwide
    U.S.A.
  • Phone:
    602-276-0656
  • Category:

popup on computer indicating 46 viruses that could distroy my computer. I tried to close it out, but was unsuccessful. I panick. I thought that it was from Norton antivirus, wregarding possibly the espiration date had ended. the popup indicated that the price was $9.00 in the USA. I purchased it. In less than 30 minutes after I purchased the antivirus, I discovered that norton antivirus hah 186 days as of june 19,2008. I reveived a thank you not from customersive thanking me for my order. I immediately contacted customer service and requested a cancellation an. A reply fromcoustomer service was no refund based upon privacy terms that i agreed to. i did not even see any terms and conditions. i was offeredd somee other computer clean up program as a replacement. did not accept their offer.

Received bank statement and noted charge of $109.00.

This company should be band from false advertisements.

Cdavis
Phoenix, Arizona
U.S.A.

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