Complaint Review: Bill Me Later

I purchased flowers for my Mom for Mother's Day. The flowers arrived one day later that was requested but the florist upgraded the arrangement because of that.

When I received the bill from Bill Me Later which was a little over $50, I paid the bill with a check for $40+ and included a $10 gift certicate from Bill Me Later. This paid the bill in full.

I continue to get bills from them for the $10. They never subtracted the gift certificate from the bill. They keep adding late fees, etc. so the bill is now up to $21.41.

I have written them letters and called them. They keep saying they will take care of clearing my bill, but so far they continue to bill me and adding late fees.

Sharon
Lawrence, Kansas
U.S.A.