Complaint Review: Biltmore Who's Who

These people are a bunch of liars and thieves! They send me this packet with an award along with a whole bunch of other stuff...including a bill. a bill for $717.95! I at first think its a mistake...but I saw they got all of my information...including my likes and dislikes!I call them over and over again last night- nobody picks up. When I finally  get through to the operator, I yell and she stated that she will leave them a note and they will call me within 24 hours. 

This morning I call....they said the same thing. I call again and again until I finally get through. I tell the person-trying to keep my voice calm- that I would never participate in a program called Who' Who. When she said I gave her my credit card information on the phone- I told her[actually screamed at her] that i have never given my parents' credit card information over the phone. I said that I am not paying for it! It's ridiculous. They claimed that they emailed me an application form back in august & an information packet as well....which they didn't. I have checked my old mail, deleted mail, and even my spam folder! They sent it to me for the first time today. 

If they do not return my call and cancel the amount of money they are making me pay....they are facing a BIG FAT LAWSUIT!!!!!!