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  • Report:  #1202087

Complaint Review: Bio Nutra

Bio Nutra in Santa Ana, Ca. I ordered a sample bottle of Pure Garcinia Cambogia and a sample bottle of Mango Cleanse which the charge was $4.50 for postage. I did not order anything else for Bio Nutra and the sample offer did not say that I had to keep receiving their product every month. I received my sample bottles but also for the past two months the company has sent me a bottle of each product mentioned and charged my credit card without my permission and without me ordering any more product. I'd do not want to continue receiving their products and I want my credit card credited for the past two months that they charged me. So this would mean taking two bottles of the Pure Garcinia Cambogia and two bottles of the Mango Cleanse off of the credit card they have on file for me. I have tried calling the phone number on the bottle several times and I do not get through. Is there any kind of help that I can get? Santa Ana California

  • Reported By:
    Lynn — Moline Illinois
  • Submitted:
    Fri, January 16, 2015
  • Updated:
    Fri, January 16, 2015
  • Bio Nutra
    3700 W McFadden Ave. Suite B 602
    Santa Ana, California
    USA
  • Phone:
    18889063158
  • Category:

I sent away for a sample of Pure Garcinia Cambogia and Mango Cleanse for free. All that was to be paid was postage which I paid by credit card. ( $4.50 ) I received my samples in the mail. The problem is for the past two months I have received the same products from Bio Nutra which I have jot ordered from them. I have tried to contact the company but have not not had any luck getting ahold of anyone. When I ordered the samples it did not say that I had to ordered more after that. I do not want these products. I want Bio Nutra to take the charges for the past two months off of the credit card they have on file for me. The only Amount I should be charged is the original $4.50 for the original sample. I see on your site that other people have had the exact same problem with this same company doing the same thing to them. Is there anything that I can do about this? I really cannot afford to be out this money. 

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