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  • Report:  #887185

Complaint Review: Biochem Distribution

Biochem Distribution Avanztec Inc Thousands of dollars for pending customer orders have vanished from company records -- selective scamming is currently ongoing Internet, Quebec

  • Reported By:
    phil — Seattle Washington United States of America
  • Submitted:
    Wed, May 23, 2012
  • Updated:
    Mon, December 10, 2012
  • Biochem Distribution
    8410 Charlemagne
    Internet, Quebec
    United States of America
  • Phone:
    1(438)990-8758
  • Category:

This company -- co-owned by mssrs Lawrence Ferland and Danny Vachon, has, by all accounts, taken thousands of dollars in payments for products not delivered beginning, apparently,  in April 2012. Email inquiries and phone calls from many customers have not gone through since then. 

4 Updates & Rebuttals


unsatisfied

Nova Scotia,
Canada

December update

#5Consumer Comment

Mon, December 10, 2012

I have read your post phil, but am sorry to say that I have to agree with the other person that posted in november. 

I placed an order with this company and received one email after they took my money stating that my order would be processed over the weekend and shipped to me this morning with the tracking number that I paid for.

Any further communication has been none existent on their part. 

I have called the numbers on their site as well as trying all emails. Absolutely nothing from them.

If you have up to date information I would like to know, but I doubt that very much considering that it seems no one can get in touch with the people that supposedly run this scam.

PS. The other poster is correct. one of their numbers goes to a Realtor's number who's name is not mentioned at all on their site anywhere. the other number rings and no one answers, then you will hear a message saying the person has not set up their voice mail.

disgusted  


Disappointed

Melbourne,
Florida,
United States of America

They just ripped me off for over $100

#5Consumer Comment

Fri, November 30, 2012

I placed an order with Biochem Distribution, paid them $146, and they only sent me 10% of what I ordered.

They have a false phone number listed on their website (the phone number belongs to a realtor).

They have a second number listed, that they never answer, and voicemail is not setup.

I E-mail every address on the website, and get no response.

They got me, and I want to warn everyone to not order from this company, unless you too want to be ripped off.

There are good companies to order from out there. Just stay away from this company.


Disappointed

Melbourne,
Florida,
United States of America

They just ripped me off for over $100

#5Consumer Comment

Fri, November 30, 2012

I placed and order with Biochem Distribution and they sent me only 10% of my order.

They do not answer the phone and do not have a voice mail setup.

I would avoid ordering from this company at all costs.

There are good companies out there, and I've received complete orders from them.

Biochem got over on me, and I want to warn everyone else to avoid losing their money by ordering from them.


phil

Washington,
USA

Retraction of Biochem complaint

#5Author of original report

Wed, May 30, 2012

We are obliged to retract our complaint about this company. We now feel assured that this business did suffer a serious technical problem with it's accounts database. Communication was slow for awhile, but we are satisfied that these issues are now being resolved.

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