Complaint Review: Biocillium

Earlier this year 2017  purchased this product from the company website . A few months after making the purchase , I noticed a series of unauthorized charges totaling close to $700 for products i niether order or recieved . After contacting the company a portion of these charges were reversed with  A promise that i would recieve the remainder via a money order in the amount of $419 . After the promised money order was never sent , i placed several calls to the company only to have various reps etiher hang up on me, or tell me there was nothing that could be done. i have written several emails which have been largely ignored.  I would  serously caution anyone considering a purchase from this company.

Patrick

I On Oct 17, 2017, at 2:15 PM, Janet Webber <biociliumclientcare@outlook.com> wrote:

Good Afternoon Patrick, 

Thank you for your patience in all of this. 

We have been able to refund 3 amounts at $59.99 today. 

We will be sending out a money order for $419.90  this is made up of 3 orders at $119.97 and one order at $59.99 that we were not able to refund through the system at this time.  Please allow 1 week from today to ship out the money order to you. Thank you kindly please contact us back through email or phone if you need anything else. 

Brittany Coast 

Customer Service Agent 

Biocilium Supplements